Printer FriendlyGeneral Information
Faculty and Staff Email Accounts
Whitelist Requests
Email Trends (SPAM Statistics)
Listserv
General Information
All UML faculty and staff are provided an email account which offers:
- generous storage space (500 MB for employees);
- Outlook Web Access for users to access their email, contacts and calendar through the web;
- daily backup of mail stored on our servers;
- extensive anti-virus and spam-filtering to protect your account from malicious viruses and unwanted mail.
Email Quick Reference (Outlook Web Access)
Change Your Email Password
Email FAQ
Email Rules of the Road - Guidelines for Responsible Use
Managing Your Inbox
Faculty and Staff Email Accounts
All faculty and staff are provided an email account with an @uml.edu suffix. The service includes automatic backups of mail stored on our servers, support for secure protocols for sending and retrieving mail, as well as extensive anti-virus and spam-filtering. New employees should fill out the Access Services form. Employees are responsible for checking their email on a regular basis as UMass Lowell sends official communications via email. Various job aids are available to help you configure your email client and get the most out of email.
Log into UML Faculty/Staff Email (Outlook Web Access)
Set Up Your Email Client (Windows)
Set Up Your Email Client (Mac)
Set Up Your Treo w/ Active Synch
Whitelist Requests
If you are noticing university-related messages showing up in your daily UML Spam Digest, which means they have been placed in your personal quarantine area, you may request to have the email address, domain or sub-domain “whitelisted." When an email address or domain/sub-domain is whitelisted, messages will be immediately delivered to your mailbox after it is scanned for viruses. The types of messages that may be inadvertently quarantined include newsletters, listserv messages and medical digests. These messages simulate spam with special tags and therefore appear as spam to the spam filters.
Although we can not whitelist messages from the major Internet Service Providers (ISP) like Comcast, Yahoo, Verizon, MSN and AOL since they are constantly targeted by spammers, we will honor legitimate requests providing they pertain to university-related business.
Submit a whitelist request and be sure to indicate the email address, domain or sub-domain you wish to include in our whitelist tables. Please allow 24 hours to complete the request.
Email Trends
For calendar year 2007, only 11% of incoming email has been classified as 'good' email. The rest is blocked as spam or viruses.
Check out the following statistics:
Listserv Application
Our new listserv application provides a web-based interface for simplified management of your distribution lists. Groups can be made public or private to control who subscribes to your groups.
Visit the Listserv Page
Request a New Listserv
Using Listserv